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  My dad died in November in Rancho Bernardo, CA and was buried at West Point Military Academy in January. Poway-Bernardo Mortuary was the mortuary that helped us with all of the arrangements, including making Dad look distinguished and peaceful, then shipping him to West Point. We knew that Dad was dying, so my mom and I went to Poway-Bernardo in June while I was visiting from Houston to discuss how we would handle a West Point funeral from California. Poway-Bernardo had taken care of my grandma in 1996, and she, too, looked lovely; she was also buried elsewhere. Tory helped us. He walked us through the entire process, was very compassionate, and basically took care of the entire thing. He advised us as we selected Dad's coffin and the assorted things associated with a funeral. He contacted West Point, made arrangements with a receiving mortuary for the viewing and transportation to the chapel and cemetery. Any time we had a question or a concern, Tory or someone else at P-B was responsive, informative and helpful. I was very grateful to have them helping us through this difficult and stressful time. I felt that my dad and my mom (since her kids are all so far away) were in good hands. Every aspect of Dad's funeral and burial that P-B was responsible for went smoothly. I would not hesitate to trust them again with the all important task of caring for a departed loved one.

  Added December 31, 2016 by Vonda